Robotic Process Automation (RPA)

Unattended RPA

Using Robotic Process Automation NZ organisations can leverage a virtual workforce. This virtual workforce is able to mimic human actions performed on a computer by mouse and keyboard and do them in the cloud. This means that all the rule-based tasks & workflows your staff are doing today using a computer can be automated via RPA.

RPA NZ robots are capable of mimicking many–if not all–human user actions. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers, and more.
Unlike people, RPA loves manual, repetitive tasks, especially those which fall outside established process automations. These tasks might seem small, but they have a big cost: human time is expensive and best invested elsewhere.

Capable of delivering 100 percent data accuracy, RPA is ideal for multiple industries including banking, insurance, transportation and logistics, manufacturing and finance and accounting.

Unattended RPA is where robots operate, unattended, on a virtual server, automating 100% of a rote process. These machines are suited to back office, operations, or front-office offload work.

Attended RPA

This is where the majority of opportunities for automation exist. Some ‘simple’ processes – especially for people in customer-facing roles – may be more complex than they appear, and require human intervention. RDA delivers a virtual co-worker on the desktop, which automates routine tasks that are part of larger processes. These robots work alongside employees, who maintain overall control.
Artificial Intelligence (AI)

Machine Learning

Machine learning allows computers to determine rules on how data changes without explicitly programming those rules:
  • study available data and analyze clients’ behaviors to discover patterns
  • make predictions and decisions based on historical records
  • discover similarities or anomalies in data

Predictive analytics

Predictive analytics provides assessment on future trends. Using the available historical data, it:
  • reduces churn by identifying the clients who want to leave
  • increases sales by suggesting what the client wants to buy and determines
how much they will buy
  • identifies employees who are likely to leave the company
  • predicts demand for resources, product, and inventory
  • identifies the risk of breakdowns, failures, malfunctions, and errors

Natural language processing

NLP lets companies better use language data thanks to effective processing of large amounts of voice or text messages. Natural language processing:
  • extracts specific data from long texts (e.g. articles, books, bills)
  • automatically processes invoices, orders, contracts
  • identifies the writer’s emotions and recognizes hate speech
  • improves customer experience with chatbots and virtual assistants
Business Intelligence
Experts in business intelligence and reporting, with decades of combined experience in Yellowfin BI, Tableau, Qlik View, Qlik Sense, Microsoft Power BI and more.

At we take care of your business intelligence needs from beginning to end. We can develop and analyse your reports using your preferred BI software and provide ongoing support.

We will show you how to quickly see insights and drill into the key drivers of your results with the help of Artificial Intelligence. Easily explore operational data, financial insights, growth or production outcomes, weather patterns, logistical efficiencies, maps and more saving you time and money.

Web & Mobile App Development
At, we prominently build on open-source software written in the PHP and JavaScript languages. Why? Because we believe every business should build on open source and not proprietary software. It gives you the freedom to build unique solutions securely, scalably and quickly.

Our team of mobile app developers build predominantly in React Native. This powerful open source mobile platform for iOS and Android lets our team code in a language that they're incredibly proficient in (JavaScript). Many of the world's top companies use React Native, and we’re happy to be among them. Of course, our versatile team can also provide Kotlin, Flutter and Swift development should functionality require it.


AJ and his team are hands down the best and most gifted programmers I have ever had the pleasure of working with. Like all engineering processes, there are always roadblocks and obstacles that obfuscate the outcome of the project. AJ …

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Spencer Kelleher

CEO | TerriTool

AJ and the Team from PICWA are always a pleasure to work with. Professional in their approach, pragmatic problem solvers and always communicate well with deadlines and deliverables

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Adam Griffin

CEO | ChargeBar

The SMART SCHOOLS mobile app built by PICWA has met our expectations and more. The built in features are exactly what we required to send and receive important information instantly to parents and the wider community on multiple mobile platforms. …

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Alex Wallace

Digital Lead | Kamo High School